Privacy Policy

This page explains what HSK Partner collects and why.

What we collect

Your account details: name, email address and password (stored encrypted).
Your study data: lessons, word reviews, exam answers, recordings and scores.
Payment proof: the receipts, transaction IDs and account numbers you send us. We never receive your bKash, Nagad, Alipay, WeChat or bank password.
Messages you send to our teachers or support team.
Visit records: your IP address, browser and device type when you open the site, with or without an account. We keep these for 90 days.

To run your account, mark your work and show your progress.
To verify your payments and open what you paid for.
To send emails about payments, results and reminders. You can turn study reminders off under Notifications.
To keep the site secure and understand which browsers and devices people use.

Payment receipts: you and our administrators only.
Visit records: our administrators only.
Answers and recordings: you and our teachers.
The weekly leaderboard shows only your first name and XP, and you can hide yourself under Notifications.
When a teacher uses AI to help mark your work, your answer is sent to our AI provider to get a suggestion.
We do not sell your data.

You can ask us to correct or delete your data at any time through the contact page.